Frequently asked questions
Answers to the most common questions about our trips, bookings and procedures.
?Is a request sent online a confirmed booking?
No. Our team first checks availability, then contacts you. The booking is confirmed in writing by the agency.
?How do I track my request?
On the “Track my request” page, with the QT-… number received and the phone or e-mail used.
?Are the displayed prices final?
They are per person in Algerian dinars and remain indicative: the agency confirms the final price before any booking.
?Can I pay online?
No. The deposit, instalments and payment terms are given in writing when booking.
?Does the agency handle the visa?
We help with the formalities and send you the list of documents required. Visa fees are shown on each offer.
?How can I contact you?
By WhatsApp or phone on 0770 52 81 31, by e-mail at [email protected], or at the agency: 03 rue Mustapha Khalef, El Biar, Algiers.